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About Shelby

Firestorm User

  • Name Shelbyrogue
  • Class Rogue
  • Level 110
  • Realm Sylvanas
  • Race Blood elf

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  1. The issue should be fixed by now. If it's not please contact me on discord in DM.
  2. Hey, I'm going to look for your node loot issues, @Sketter (a QA team member) already report it to me and we'll fix that for the next update. However, everything was fine on the test realm so that should be a minor issues, i'm sorry for the inconvenience. Regarding your VIP issues, we've already talked about this with others admins and we'll offer some free days of VIP as compensation for the downtimes of the last week. Shelby
  3. I'm going to look and keep you updated guys, everything was fine on the test server.
  4. Since Suramar isn't available yet only quests in Aszuna an Valsharah are working at the moment. But all others things should works (loot tables, learning of the legion profession, questline up to ranks 2 where it's in Aszuna/Valsharah).
  5. did you close and relaunch your game ? You can also shutdown your internet router for few mins & restart it to force the update of DNS.
  6. Can you PM me on discord ?
  7. Post the result of the ping here please
  8. If after the @Hearts tips you still can't connect, please open a prompt, enter 'ping' and screenshot the result here.
  9. The wow error with russian client will be fixed at the next server restart
  10. We'll refund you the valor points, sorry for the inconvenience
  11. That will be fixed by hotfix tomorrow morning.
  12. Some heirlooms item was for sell for free, we've temporarily despawn them. They will be back tomorrow!
  13. We need to release every dungeons in order to continue the legendary questline. Lot of fixs for Auchindoun, IronDock and Everbloom are coming very soon (like this week or next week max) and a new dungeon will be released : Shadowmoon Burial Grounds. After that, our dungeon developer will continue his work on the last dungeon needed for the legendary questline : Grimrail Depot. We'll try to finish Grimrail Depot for the next update (beginning of july).
  14. Ok guys, we've start to investigate and find some things : Glancing blows have been updated by blizzard at WoD switch (6.0.2 patchnote) and doesn't supposed to apply when fighting creatures up to 3 levels higher. On Firestorm realms, Glancing blows mechanic still work for creatures up to 2 levels higher (so boss & dummys since they are level 103). That can make a hugh dps drop for all melee classes & hunter pets. There is a mistake in Parry chance calculation for hunter pets, it's supposed to be 3% and it's was something like 18%. We'll continue to investigate and keep you updated.
  15. We'll try to find out where the PvE nerf is coming from asap. It's was the first time we deal with a whole QA team, everything isn't perfect yet, but tests are going to better update after update. We won't wait a month to fix that issue, that will be hotfixed whenever we'll find the source of the global nerf. If anyone have a idea from where it's coming from or have a retail account and can help us to find what's wrong, please contact me in PM. Sorry about the inconvenience guys, we really care about our PvE community and we'll do our best to fix it asap!