Search the Community

Showing results for tags 'frequently asked questions'.



More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • General Information
    • Announcements
    • Information
    • Rules & Policies
    • Recruitment
    • Events
  • Development
    • Development News
    • Changelogs
    • Development Feedback
    • Learning Section
    • Submit a patch
  • Community
    • Tutorials & Guides
    • Roleplay
    • Resources
    • Off Topic
    • Class Forums
    • Localized Forums
  • Realms' Forum
    • Valdrakken
    • Oribos
    • Sethraliss
    • Sylvanas
    • Gul'dan
    • Garrosh
  • Support
    • Technical support
    • Suggestions
    • Forum's Archive
  • Firestorm Staff

Forms

  • Report a Staff Member
    • Your character name
    • Staff member who you're reporting
    • Where did the incident take place on
    • Date of incident
    • Description & Evidence
  • Report a Staff Member (Regular)
    • Your character name
    • Staff member who you're reporting
    • Where did the incident take place on
    • Date of incident
    • Description & Evidence
  • Discord ban appeal
    • Discord tag
    • Reason of the suspension
    • Date
    • Description & Evidence

Found 1 result

  1. FAQ

    Hello community member, This post is aimed at new players and serves as an informative guide about Firestorm. Here you'll find: Which expansions can I play on Firestorm? Do I need to download each and every expansion before I can play? I want to play on more than one expansion. How do I do that? How do I install an expansion and play on it? What is the XP rate and can I change it? I have problems with installing the game, errors, lag or an other technical issue. What can I do? Does Firestorm have Blizz-like realms? In the shop, what is the difference between gold and silver coins? How do I gain donation and vote points? I have problems related to the shop, such as not getting the item that I purchased. What can I do? Can I transfer characters between expansions and realms? I deleted one of my characters. How do I recover it? I'd like to join a PvE guild. Where can I find a list of active PvE guilds? I have found a bug in the game. Where do I report it? Can I play PvE on Firestorm's PvP realms? Where do I report a player? My account was banned. How do I appeal? How do I change my profile picture? You can find additional informations at Firestorm's own FAQ page Here. It contains information about: I have an account on another server, can I transfer it here? What is account merge? How to download the launcher? How to download the games? I forgot my credentials. What to do? I forgot my email linked to my account. What to do? It says my account is already linked. What to do? My launcher does not work. What to do? My old account is stilled banned. What to do? Q: Which expansions can I play on Firestorm? A: You can see a list of all expansions and realms by following the URL link Here Q: Do I need to download each and every expansion before I can play? A: No. You only have to install the expansion you want to play. If you want to play Cataclysm, then just install Cataclysm and use the Firestorm launcher. Q: I want to play on more than one expansion. How do I do that? A: You can play on more than one expansion, just install each expansion that you want to play on. For example, if you want to play on Cataclysm and Warlords of Draenor, then install Cataclysm in its own folder, then install Warlords of Draenor in another folder. Then you can play on both by using the Firestorm launcher. Q: How do I install an expansion and play on it? A: Download Firestorm's launcher from Firestorm's official website Here. Then open the Firestorm laucnher and click on the expansion that you want to play on. Then click on the download button and follow the instructions. If you have already downloaded the expansion, then click on Already installed underneath the download button and locate the folder that contains all the game files. Let the launcher download the necessary files. Click on play when the launcher is done. Q: What is the XP rate and can I change it? A: Your XP rate is 5x by default. However, you can change it to 3x or 1x by visiting any major city, such as Stormwind or Orgimmar, and then talk to a XP rate master, who looks like a val'kyr as shown in the screenshot Here. Q: I have problems with installing the game, errors, lag or an other technical issue. What can I do? A: Create a post in the Technical Support section Here. Be sure to follow the correct format as described Here, or else your post might be deemed as invalid. Q: Does Firestorm have Blizz-like realms? A: All realms are blizz-like as much as possible at the moment with the exception of the tournament realm, which is a fun realm. I like to point out that this does not mean that there aren't any bugs or that all contents are available, but it means that Firestorm's aim is to make the realms as identical to retail as much as possible. Q: In the shop, what is the difference between gold and silver coins? A: Gold coins are donation points and can be used the purchase any item from the shop. Silver coins are vote points and can be used to purchase a few items from the shop. Q: How do I gain donation and vote points? A: To get donation points, go to Firestorm's website or forum, then click on the Buy tab in the navigation bar at the top of the site. Firestorm also - occasionally - post promotional codes on their Twitter or Facebook site, which can be used to obtain donation points by going to Firestorm's website, then click on My Account at the top-right corner, and then click on Account information. Here you will find a section where you can enter the promotional code. The Firestorm staff also host events where you can win donation points. You can find events Here. To get vote points, go to Firestorm's website or forum, then click on Vote. You get 1 vote point for each website you vote on. The site might not update the amount of vote points as you vote, but try refresh the site after some time. Q: I have problems related to the shop, such as not getting the item that I purchased. What can I do? A: First follow the URL link Here, then go to the bottom and read the section Shop support & assistance to check whether your issue is covered by support. If it is, then follow the URL link Here and create a shop support ticket. Q: Can I transfer characters between expansions and realms? A: Yes. Go to Firestorm's website and then go to the shop. After that click on Manage your characters. Here you'll be able to find the options the copy your character to an expansion or transfer it to another realm. Q: I deleted one of my characters. How do I recover it? A: Go to Firestorm's website and then go to the shop. After that click on Manage your characters. Here you'll be able to find the option to recover your deleted characters. Q: I'd like to join a PvE guild. Where do I find a list of active PvE guilds? A: To see the leading PvE guilds follow the URL link Here. For informations provided by the guild, such as contact information, try go through the guild section, which you can find by following the URL link Here, then pick your expansion and then click on Guilds. Q: I have found a bug in the game. Where do I report it? A: Go to the bugtracker Here. Check if someone has already reported the bug. If not, then create a ticket by following the URL link Here. Q: Can I play PvE on Firestorm's PvP realms? A: Yes. PvP realms contains all contents, such as raid and dungeons. They're called PvP realms, because you're automatically flagged for PvP in contested or enemy zones, and you cannot unflag PvP while you stay in these zones. Players of the opposite faction can attack you while you're flagged for PvP. Q: Where do I report a player? A: First check if the player have done something that is against the rules, by following the URL link Here. If the player have, then follow the URL link Here, then pick your expansion and click on Report a Player. Then create a post that follows the correct format as described Here with the necessary evidences. Q: My account was banned. How do I appeal? A: Follow the URL link Here and read the instructions provided by the post. Q: How do I change my profile picture? A: Follow the URL link Here. Then click on your profile picture. It will load your current character, which you can use as a profile picture. Adjust the position of your character and then click on save.