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loptoso

disappeared My characters disappeared O.o

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Hello, i have problem with my account/characters, i normally played on grommash maybe 1 month ago, i had 4x 100lvl characters, and yesterday when i came to my account, 

i didnt have characters, please what to do now  can GM give me my characters back or somethink??  .. Thanks and sorry for my English :-)

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are u sure u didnt log into wrong account ? 

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Yep, im sure becouse i had just one account 

Edited by loptoso

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Greetings Loptoso,

 

It's most likely that your account is unsuccessfully merged. That is quite easy to solve, just follow the following steps:

- Create a new, unmerged, Firestorm account on our main website.

- Get your Ashran, original one, account credentials.

- Merge this newly created account to your original Ashran account.

 

Your characters must be there. If not, please Private Message Vekk or Redemptionn.

 

Kind regards,

Executive Game Master Velanor.

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