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4 posts in this topic

Hello Fs- Staff,

you taught me a lesson. They delete bug reports without fixing the problems. You delete forum posts that indicate problems with your server, but do nothing about it. I asked you why my post was deleted, but I didn't get an answer.

So what is the reason for this? Are you afraid of criticism? And you don't know how to deal with it. Are you overwhelmed by the work you have to do to secure game standards, but all you want is our money from the Item Shop? Are the bugs so complicated that you can't find a solution, but you want us to keep using the bugtraker just to get a solution?

Look, I will publish this calendar bug one last time that you deleted from your bug tracker, as you deleted the other three bug reports, AND my article on this topic in which I wanted to draw the attention of a dev to the bug.

If you delete it without getting a response to the status of the error, I will repost this post.

Bug 1: Your calendar does not work, especially not for guilds transferred from the FS Legion to the FS-BFA. If you want screenshots, see the bug tracker reports you deleted.

Bug2: The Visioin of Madness in the fight against Mythrax should have a longer CD time, after they got interrupted. As you can see here at 5:03min. Count the time from the interrupt till the add starts to cast again.

Thank you server for your attention.
Neosilver

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Greetings @2ice0,

Thank you for the time you took to create this thread. 
Our teams across the realms, Game Masters and Developers, are working in order to make the game as pleasurable as possible for you, our community. 
With that said I need you to understand fixing a bug is not just a matter of snapping our fingers and making it work. It takes time and even though it's frustrating to the players, we need it to test all the fixes and newly implemented content. It's normal to prioritize some content over another - for example, new raid boss ability one-shotting players will be worked on before a school of fish in Grizzly Hills not having the right drop rate.

With that said, I'll ask you to report the issue in Bugtracker and remain patient. 
If you have any further questions, feel free to contact me.

Respectfully yours,
HGM Effigy

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2 hours ago, Effigy said:

Greetings @2ice0,
Thank you for the time you took to create this thread. 
Our teams across the realms, Game Masters and Developers, are working in order to make the game as pleasurable as possible for you, our community. 
With that said I need you to understand fixing a bug is not just a matter of snapping our fingers and making it work. It takes time and even though it's frustrating to the players, we need it to test all the fixes and newly implemented content. It's normal to prioritize some content over another - for example, new raid boss ability one-shotting players will be worked on before a school of fish in Grizzly Hills not having the right drop rate.

With that said, I'll ask you to report the issue in Bugtracker and remain patient. 
If you have any further questions, feel free to contact me.
Respectfully yours,
HGM Effigy

Dear Effigy,

Thanks for the answer, but: 

First, to compare the calendar tool, that is highlighted in one of the first loading screens after you have selected your characters, with a fish spawn of an old content is simply wrong and does not correspond to the displeasure the guilds have.

Secondly, this calendar error is a common mistake since the release of FS Legion. And it took so much effort on my part and so much community support to put this bug on the agenda, so a dev fixed it after 2 or more months. You are not alone in achieving the goal of making FS a better place. 

Third, I understand and acknowledge your hard work! Troubleshooting is not easy. You said, "You're testing the fixes and the newly implemented content," sorry, but that sounds like a lie to me and maybe to all the other older players on this server. You lack quality. In my guild we say: For a new hotfix you brought us two new bugs or more problems. So it was from the Legion until today. We assume that you don't program complex hotfixes or patches yourself. But you buy them and upload them after a short review.
To prove my words: How is it that you didn't fix the bug in the Uldir raid (normal) with Mythrax when, as you say, fixing an raid is more important than the tool to organize one?
I mean, it's obvious that the adds recasting the spells faster than they should. You should have seen this before you released the raid if you're making a test raid with at least 10 340 geared raiders. But you have released this bugged boss without an appropriate test.
And right now I don't mention that the first weeks of the BFA server were "normal" errors for your heart of Azeroth Neck.

Fourth, I reported the calendar bug on the bug tracker and including me you had 3 bug reports about it, but all you did was delete it. No answer nothing, just a quick death of the report. And to top it all off, my contribution to drawing attention to these reports was also gone. So why should I report something that is going to be deleted anyway? Why should I be patient if nothing changes in the next 2 weeks?

Fifth, you mentioned the topic "It's normal to prioritize some content over others", help me understand how you prioritize something.
For example, FS released BFA a few months ago and you got criticism of this early step because you still had many bugs on Legion and older servers.
After you released BFA, you did a quick update to the FS Shop so people could buy itmes for real money. Tell us how your prioritization process works.
Does it work like money> everything? Will it continue: more releases more gamers more shop customers more money? As you can see, bug fixes or quality standards are not mentioned in this process of prioritization.
 

Sincerly
Neosilver

P.s. I hope you do not feel offended by me words. I just want you to know what is important for a not so small group of your player base.

 

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I would like to show you an example of what you prioritize.

Quote
  • Some of our developers began working on 'old content' namely Tanaan Jungle questline, as well as Gilneas & Kezan to improve player experience when leveling.
  • One of our devs is working on implementing the 'Role Check' system for PvP queues (the window that pops up asking you to confirm your role for arenas & BGs). It should be testable soon, and after that will be shipped to live.

How can the Tanaan jungle have a higher priority than the fucking tool for coordinating raids?! HOW
Or are we not actually talking here about prioritization, but about the lack of knowledge to repair this calendar?

Best regards
Neosilver

 

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