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AtomicG

BUG-BOUGHT FIRESTORM POINTS WAITED 2 DAYS AND NOT ARRIVED

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bought the 100 actual package that comes firestorm 700 points, bought with my Visa card to 2 days, the bill arrived on my card and did not get my points What do I do now buy again to not receive? I want my 700 firestorm please points, so it is a visual harm to the site and the server.

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yea shop support is the way to go... no gm in game or on forum can help with that... but be prepared... you need patience and stay kalm:

shop tickets need around 3-10 days to be resolved... yea i know, not what you wanna hear now, but just saying the truth... And for your own sake, stay polite and kalm. Getting rude or forcefull if you loose your patience might result in even longer waiting time.

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Greetings AtomicG,

 

Sarah and Deathheavy are completely right. Thanks to both for helping out another player in need!

You can contact our Shop Support for most shop issues: https://firestorm-servers.com/support/create_ticket

 

~ Topic archived.

 

Kind regards,

Executive Game Master Velanor

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