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Player Code of Conduct (Server Rules)

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Section I - General Rules

  • Server Advertising: Advertising another server, via whisper, guild chat, /s, or any global channel.
    • Punishment: 30 days account suspension.
       
  • Arena Win-Trading: Arranged arena battles in order to gain conquest points or such.
    • Punishment: 15 days account suspension and rating reset for every member of the team.
       
  • Gold Exploiting: Taking advantage of an NPC which allows you to exploit gold or any other similar method.
    • Punishment: 10 days account suspension and all the gold found on the exploiter's IP will be removed.
       
  • Cross-Faction Healing/Resurrecting: Healing or resurrecting a player from your opposite faction that isn't in a raid, dungeon or sanctuary.
    • Punishment: 2 days account suspension.
      Note: Cross Faction healing/resurrecting is not bannable near a raid/dungeon entrance

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Section II - Virtual property sales and trading
The attempt to sell or exchange any virtual property used on Firestorm in return for real life currency, either through any forums or in-game is strictly forbidden and will be punished with a permanent account suspension.

  • Selling or Buying an Account
    • Punishment: Permanent account suspension.
       
  • Selling Donation Coins
    • Punishment: Permanent account suspension.
       
  • Selling Gold
    • Punishment: Permanent account suspension.
       
  • Offering in-game services in exchange for real life currency
    • Punishment: Permanent account suspension.
      Note: This includes offering skins and other items from other games (i.e: Counter-Strike: Global Offensive, Dota 2, etc).
       
  • Account trading: Attempting to exchange your account is forbidden, this to avoid scams and such.
    • Punishment: 30 days account suspension.
      Note: Never give your account information to anyone, if someone attempts to persuade you into giving them your account information, report them immediately.

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Section III - Common Courtesy and Social Rules

  • Racism and Discrimination: Any kind of remark deemed as racist or discriminatory towards a race, skin color, culture, country, or sexual orientation is not tolerated, avoid it at all costs, whether you're joking or not.
    • Punishment: Mute to 15 days account suspension.
       
  • Erotic and Pornographic material: Any kind of erotic or pornographic material, such pornographic comments, links to pornographic websites and images and such should also be avoided whether you're joking or not.
    • Punishment: Mute to 15 days account suspension. (In really severe cases, ban can reach permanent account suspension).
       
  • Insensitive commenting: Any statements related to the encouragement of drugs, terrorism, massacres or suicides. This also includes any jokes about huge tragedies that have affected the lives of people.
    • Punishment: Mute to 15 days account suspension.
       
  • Harassment towards a Player or Staff Member: Any harassment towards a player or staff member will not be tolerated. Harassment is a form of unwanted physical or verbal behavior that offends someone or humiliates them.
    • Punishments:
      • First offense: Warning.
      • Second offense: 7 days account suspension.
      • Third offense: Depending on the severity it can result in an account permanent suspension.

        Note: This includes if you are logging on to another character or creating new accounts to harass a player that has ignored you. Whether it be via chat, mail, etc. If someone was ignoring you, it's most likely for a reason and you don't need to bother them further. Respect each other and think before you type.
         
  • Offensive Nicknames: Using an offensive name on a character, pet, guild, and arena team names (Wrath of the Lich King/Cataclysm). This rule applies for Racism and Discrimination, Erotic and Pornographic Material, and Insensitive commenting.
    • Usernames:
      • First offense: Rename and verbal warning given.
      • Second offense: Rename and 5 days account suspension.
      • Third offense: Rename and 30 days account suspension.
    • Pets:
      • First offense: Warning and removal of the pet.
      • Second offense: 5 days account suspension and removal of the pet.
      • Third offense: 30 days account suspension and removal of the pet.
    • Guilds & Arena Teams:
      • First offense: You will have two days to rename the guild from when you receive the warning,  if it's not completed within those two days your guild/arena team will be deleted.
      • Second offense: 5 days account suspension and guild/arena team deleted.
      • Third offense: 30 days account suspension and guild/arena team deleted.
         
  • Impersonating a staff member.
    • Punishment: 10 days account suspension to permanent account suspension.
      Note: Impersonating a staff member in order to steal someone's account will result in a permanent account suspension.
       
  • Disrespecting a staff member.
    • Punishment: Mute (maximum of 3 hours) to permanent account suspension.
       
  • Publicly discussing or criticizing a decision implemented by a staff member.
    • Punishment: Mute to 10 days account suspension.
       
  • Providing an Administrator or Game Master false information.
    • Punishment: 5 days account suspension to 30 days account suspension.
       
  • Spamming requests about gold, levels, items etc. to Game Masters.
    • Punishment: 30 minute mute.

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Section IV - Bug Abusing Rules

  • Killing players of your own faction: Exploiting any kind of method to achieve this will result in your account being suspended.
    • Punishment: 1 day account suspension.
      Note: The account suspension will depend on the number of players killed from the same faction.
       
  • Buff abusing or buff stacking (having multiple buffs that should not normally stack or that grant the same stats applied at once).
    • Punishment: 5 days account suspension.
       
  • General exploiting: The malicious use of bugs in a way that normal game-play would not permit, generally giving the user an unnatural advantage.
    • Punishment: 1 day account suspension to permanent account suspension.
       
  • Gold exploiting: Taking advantage of a non-player character which allows you to exploit gold or any other similar methods.
    • Punishment: 10 day account account suspension and gold reset.
       
  • If you find an exploitable or game breaking bug please report it to the Firestorm Bug Tracker immediately. Taking advantages of the exploit or bug can result in your account being suspended.

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Section V - Channel Rules

  • Drama, insulting and disrespecting in world chat is forbidden and will be punished accordingly.
    • Punishment: A channel kick to a 30 minute mute.
       
  • Only English is allowed in world chat: Speaking in another language which is not English will be punished.
    • Punishment: A channel kick to a 30 minute mute.
       
  • Excessive use of capitalization in world chat and staff chat.
    • Punishment: A channel kick to a 30 minute mute.
       
  • Spamming/flooding: Spamming or Flooding channels may be deemed as annoyance, so refrain to do so.
    • Punishment: A channel kick to a 60 minute mute.
       
  • Using chat color text or modified chat links: Exploiting the use of colored text (i.e: chat colors, chat colors macros, and chat links).
    • First Offense: Warn and 30 minute mute.
    • Second Offense: 2 day account suspension.
    • Third Offense: 7 days account suspension.
    • Fourth Offense: 14 days account suspension.
    • Fifth Offense+: 30 days account suspension.
       
  • For more information on the chat channel rules please visit World Channel Rules.

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Section VI - Hacking Rules

  • Use of Third Party Programs: Using a third-party program or modification to gain advantage over other players. This includes speed hacking, fly hacking, multi-boxing etc. (Outside battlegrounds, arenas, instances, etc.)
    • Punishments:
      • First offense: 7 days account suspension.
      • Second offense: 15 days account suspension.
      • Third offense: 30 days account suspension.
      • Fourth offense: Permanent account suspension.
         
  • Use of Third Party Programs: Using a third-party program or modification to gain advantage over other players. This includes speed hacking, fly hacking, multi-boxing, colored text etc. (Inside a battlegrounds, arenas, instances, etc.)
    • Punishments:
      • First offense: 30 days account suspension.
      • Second offense: Permanent account suspension.
         
  • Promotion of Third Party Programs: Any person who reveals their existence, download links, names, how to use them, recommending them etc.
    • Punishment: Permanent account suspension.
       
  • Automated Keypresses: Using a macro or keyboard addon to automatically press a key in any circumstance is forbidden. Some automated addons used for harassing players, harming the server or advertising things will be punished according this rule as well.
    • Punishment: 5 day account suspension to permanent account suspension

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