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Enrico

[MOP] THE DEVELOPERS ARE WRONG AND PLAYERS SUFFERS

15 posts in this topic

two weeks ago I got the gloves by the Iron juggernaut (sixth soo boss), and were warforged, it took me another week to get 1000 vp and increase the gloves to 4/4. Now I connected and I have found that they have removed the gloves from my bags! and I have not received any refund! I demand an explanation! It is not fair that because of errors should pay the players!

 

 

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I agree with him, atleast you could give him back normal ones or valors that he spent to upgrade them..

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The true question is..

Why boost to lvl90 free?

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wtf, we're not talking about this

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Just now, Enrico said:

wtf, we're not talking about this

statte calmo

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Apparently we've got this issue in all realms, same happened to our fellow french raiders, and so did happen to us in the spanish realm. At least we would like to get an answer, in fact, I believe that most of us do not give a heck about a new lvl 90 char, but I hope we get an answer soon

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Greetings Enrico,

It is against the rules to publically discuss descisions that the staff have made,
Intentionally or not. If you would like this to be fixed make a ticket in game about it
and the on duty GMs will talk to you about your issue. I'm sorry that you've came
upon something that is causing you a inconveinence and I hope the GMs in game
can help solve it.

Kind regards,
Stormrage Trial GM
Daran

Edited by Daran

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Daran, I talked to a GM just now and they dont even know what happened or why. So its up to us to investigate this matter. I too logged in just a bit ago to find my warforged healing ring (with full upgrade) deleted from my shaman. As the screenshot shows https://imgur.com/kWwrq5q GMs dont have the power to remove or give items that were deleted. My suggestion was to either be refunded the 1k valor that was spent to upgrade it, or give us the normal items (553 plus the 1k valor used to upgrade). We are simply trying to find out why this happened and why it was allowed to happen.

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1 hour ago, tanker19k said:

Daran, I talked to a GM just now and they dont even know what happened or why. So its up to us to investigate this matter. I too logged in just a bit ago to find my warforged healing ring (with full upgrade) deleted from my shaman. As the screenshot shows https://imgur.com/kWwrq5q GMs dont have the power to remove or give items that were deleted. My suggestion was to either be refunded the 1k valor that was spent to upgrade it, or give us the normal items (553 plus the 1k valor used to upgrade). We are simply trying to find out why this happened and why it was allowed to happen.

Like i said, make a ticket and talk to your servers in game staff about it.
Speculating what happened isn't going to fix the issue. I understand that
what ever happened shouldn't have, but if you want to be reimbersed for it
make a ticket and show proof you owned said item.

Kind regards,
Stormrage Trial GM
Daran

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You dont get it do you? I already did that. I am awaiting the GM to message me via game and/or forum. So opening a ticket is futile at this time. And I dont have to screenshot the item, when the admin is the one who took it away so therefore its not my responsibility to do a screenshot when they probably have a list of people who had the warforged items.

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Greetings, 

 

The current GM staff on Taran'zhu do not know why the items were removed, and weren't informed of them even being removed. I will speak to an administrator and get as much info for you all as possible, for now, it's best to remain patient until I speak to one of them.

I highly apologize for the inconvenience.

 

Kind regards,

Executive GM Tristam - Taran'Zhu

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So my question remains, was it the Administrators who took our items and what will they do to make it right since we had no knowledge of it?

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Topic closed due to inactivity.

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